Dear Valued Customer, we will be sunsetting this application on February 12, 2026. For questions or to use one of our new applications, please reach out to fingerprintcustsvc@fadv.com.

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Password Complexity Requirements

Format requirements

  • Password must be between 8 to 15 characters.
  • It contains only letters in the alphabet and digits.
  • There must be at least one upper-case letter, one lower-case letter, and one digit.
  • It cannot contain a chain of 3 equal characters (e.g, 111).

Content requirements

  • It must not contain your username.
  • It must not contain any of your account numbers.
 
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